Hi, I was wondering if anyone else had problems with some of the children's channels...? My little boy loves to watch them but they have been 'unavailable' for 2 days and I can't see anything online the tv guide where it says to look. Just thought I'd ask before I rang. I live in the Preston area if it matters. thanks
Hi Ben, Thank you for the welcome bye getting back to me. It's not just the children's channels that are 'unavailable' there are a few channel 5, comedy central, Itv 4, to name a few. I rang and have had someone come out to have a look. He tried to help but couldn't do anything, so he changed my tivo box (to my dismay as it means you lose all your recordings) the annoying thing is as well is that it didn't help. The channels were still down, so he then went to the exchange box and told me there was a cable update. And it's knocked loads of channels out. Can't believe I wasn't told about this, they have been off for a week now. And to top it off I lost all my recording and planned recordings for nothing as he said he couldn't connect my old box as the contents would have gone, which I didn't really understand.
Hi Craig. There are loads of channels that I'm seeing an unavailable message. channel 5, bbc4, sky living, Itv 2, Itv 3, Itv 4, sky 2, sky arts, pick, w, gold, Dave, alibi, comedy central, and the children's channels. Just to name a few And the message is: this channel is currently unavailable, check the tv guide to see if it is off-air please try again later. if this keeps happening call us on 150 from your virgin media phone or 0345 454 1111 from any other phone
I don't know if you have seen the reply to the other guys message but I rang and someone came out, but couldn't fix it, but this was after changing my tivo box so I have lost all my recordings and planned recordings. The guy said they are doing an update on the lane at the box at the end of the roadBut it's nearly been two weeks now, how long does an update take. And by getting someone out to have a look I'm worse off. I think I'm going to ring again tomorrow and complain
matthew 2015 lots off channels are unavailable at moment they just go blank at times and come back thats more to the end of the line up like geographic discovery its something thats ongoing at moment around my area might be different for you but mine some time go off jonni i havent noticed with those that are listed its the others