Menu
Reply
  • 4
  • 0
  • 0
Sannie
Joining in
136 Views
Message 1 of 8
Flag for a moderator

tv v+ box ld40 code..is it the kiss of death or is there hope?

For a couple of weeks now my tv has worked intermittently and now it seems to have stopped for the last 2 days.

Getting code ld40. Ive switched it on/off numerous times, run the test through vm website (just says 'we are doing our best to sort it, come back in 10 mins and switch off/on), checked all cables...anything else I can do? Or do I have to have someone out? (could do without last option as it means unpaid time off work)

Any other ideas, please?
0 Kudos
Reply
  • 6.1K
  • 345
  • 1.01K
Superuser
Superuser
127 Views
Message 2 of 8
Flag for a moderator

Re: tv v+ box ld40 code..is it the kiss of death or is there hope?

LD:40 is a signal issue.

If the box was dead it would display STOP.


200Mb(SH2 SH2AC Hub 3.0), 2 X V6 TV XL, Phone M. 100Mb Business (Hitron Hub).
0 Kudos
Reply
  • 4
  • 0
  • 0
Sannie
Joining in
114 Views
Message 3 of 8
Flag for a moderator

Re: tv v+ box ld40 code..is it the kiss of death or is there hope?

Its actually ld04 ....silly me :/
0 Kudos
Reply
  • 10.11K
  • 999
  • 1.87K
Superuser
Superuser
103 Views
Message 4 of 8
Flag for a moderator

Re: tv v+ box ld40 code..is it the kiss of death or is there hope?

Failure in the start of the boot sequence. Not a good sign.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

0 Kudos
Reply
  • 6.68K
  • 262
  • 485
Forum Team
Forum Team
90 Views
Message 5 of 8
Flag for a moderator

Re: tv v+ box ld40 code..is it the kiss of death or is there hope?

Hi Sannie,

 

Thanks for posting!

 

Sorry to hear you've had trouble with your V+ Box.

 

I've had a peek at your account and I can see you've spoken to our team to sort this out. Give me a shout if you need a hand setting up your new box or if you get any trouble.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 4
  • 0
  • 0
Sannie
Joining in
76 Views
Message 6 of 8
Flag for a moderator

Re: tv v+ box ld40 code..is it the kiss of death or is there hope?

Hi, I did give in a call on fri. The new box arrived last night. I made the call at approx 1315 today to activate it & then started setting it up & swapping cables from the old box.

still no tv. Now I just get an AP52 code, Ive tried the 'run test' through the website option, have tried switching on & off a couple of times, checked all cables are fitted, checked the smart card is in...and nothing.

0 Kudos
Reply
  • 10.11K
  • 999
  • 1.87K
Superuser
Superuser
69 Views
Message 7 of 8
Flag for a moderator

Re: tv v+ box ld40 code..is it the kiss of death or is there hope?

AP52 is an account issue. You will need to contact customer services.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

0 Kudos
Reply
  • 4
  • 0
  • 0
Sannie
Joining in
67 Views
Message 8 of 8
Flag for a moderator

Re: tv v+ box ld40 code..is it the kiss of death or is there hope?

Thanks...3 weeks and counting til its back to normal! I shall be bored when I dont need to keep getting off the sofa to 'flip the switch'! Lol
0 Kudos
Reply