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stuck on "just loading"

we've only had our v box hd for a few weeks and every single day when we want to use the home menu to check the tv guide it says "just loading" then nothing happens.

happens for every button e.g "i" etc 

only way to fix is to pull power for a few seconds but then it only works for an hour at most!!!

please help me its ridiculous

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Message 2 of 2
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Re: stuck on "just loading"

Hi Swearwolf,

A warm welcome to our community Smiley Happy

I'm sorry that you have to frequently reboot your VHD Box to get it working again.  I will be happy to have a look at this for you.

I have connected to your box remotely and there is an issue that I've been able to detect with the signal, I will arrange for an engineer to call round for you.  

All the details to arrange an appointment will be in a private message.  Look for the  icon above.

Collette Smiley Happy

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