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starting up screen stuck

Can you tell me why my tv is stuck on starting up screen?

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Re: starting up screen stuck

Hi mikilentin,

A warm welcome to the community Smiley Happy

I'm sorry to hear that your TiVo® is stuck on the starting up screen.  How are things looking today?  If you're still getting this fault let me know and I can help further.

Also, I did an initial check on your box remotely and it is showing as 'non-contactable'.  Can you please let me know if the box is currently turned off/on at the time of this post?

Keep me posted, I'm here to help if you need me.

Collette Smiley Happy

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