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noelm1979
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set top box stuck at update

Turned on my set top box this morning and it got stuck rebooting and was sat for several minutes with black screen and the display reading PL05.

After waiting and waiting i turned off the box, waited a few seconds and switched back on. Since then it has been stuck on IMPORTANT do not switch off your set top box as it is being updated. 4 hours now.

The tv switches between this message when the diplay reads Er 76 and a black screen when the dispaly reads -^v-

Chat support has been busy all morning and i do not have a land line to call.

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Re: set top box stuck at update

Hi noelm1979,

 

Thanks fro posting.

 

I've sent a response in another thread you've posted in. Just check your private messages (purple envelope at the top right of your screen).

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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