screen is telling me that catch up is not available & Netflix is unavailable, also screen & remote very slow in responding
Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your TV service at the moment.
I'd really like to take a closer look at this from our end, to allow me to do so could you respond to the private message I've sent with the requested information?
You can view the message by clicking the purple envelope on the top right of this page.
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