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Simon12185
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re Billing

My account with you is [MOD EDIT: Personal info removed] , I changed my contract from TV and broad band to just having broadband over 2-3months ago yet I'm still getting billed for my original contract.

Can some one please contact me to resolve this?

[MOD EDIT: Personal info removed]

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Superuser
Superuser
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Re: re Billing

Please don't post your account number on a public forum, and if that's your phone number don't post that either 






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Forum Team
Forum Team
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Re: re Billing

Hi Simon12185,

 

Thanks for your post and welcome to the forums. It's great to have a new face in the Community. 

 

I'd love to take a look at this for you however I've not been able to locate your account. Add to that, we're not able to make those sorts of changes so you're best bet is giving the team a call on 150 / 0345 454 1111. 

 

Let me know how the call goes. 

 

Thanks, 

Kath_F
Forum Team

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