im flicking through channels and came across this certain one channel 536 should this become free on my xl package which is now kahuna it was available for a few days but now its gone on to subscription any answers please from jonni i do flick through certain channels and think why as that gone subscription when it should be free through big kahuna
Re: racing channel subscription big kahuna package
Thanks for posting, and messaging, re the channel line up on the Big Kahuna Bundle and the Racing UK channel on 536
Racing UK is a premium channel and not part of the XL package. What happens with some of the premium channels such as Racing UK, LFC TV etc is they allow a free to air showing of these channels every now and then, usually over a weekend period, to allow all customers to view them, giving them a taster session of what they carry.
Kind of a 'try before you buy' option
If a customer really likes the channel it prompts them to give us a call when it stops scheduling and they can then choose to opt in to subscribe at cost for those channels if they wish to continue watching them.
I hope that helps explain this and let me know if there is anything else I can help with Jonnie, I'm always happy to help