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sykes25
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problems registering for ebilling

I'm having issues trying to register for ebilling. I have a 7 digit account number and not 9 one which it is asking for. Iv tried the account number and area reference together and it won't accept it.
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JakePasquill
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Re: problems registering for ebilling

You seem to have the wrong account number, you can find it on your contract that was sent out when you first signed up, or on any paper bills you have may received.

If you can't find it, you may be better off calling VM and asking them to provide you with the 9 digit account number, they'll be able to find it after a couple security questions Smiley Happy

If that's not an option, can you check your emails for a welcome email? That may contain your account number,


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I'll always try my best to help, although my advice may not always lead to a solution. Take it as you wish, I just like to help Smiley Happy
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sykes25
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Re: problems registering for ebilling

Thanks Jake i am going to give them a call
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gooding5
Fibre optic
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Re: problems registering for ebilling

This may help .

Ebilling saves £21 a year 

 

Smiley Happy

I work in the VM Swansea Faults Center .All comments are my own.
I do NOT speak for VM.
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Forum Team
Forum Team
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Re: problems registering for ebilling

Hi sykes25,

 

I just wanted to pop by and see how things are today?

 

I hope all is ok now for you, I'm here to help if you need anything so keep me posted.

 

All the best.

 

Collette Smiley Happy


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