Having trouble changing channels with the remote control in which I have placed new batteries. It is stuck on ITV. I have a Vbox HD. Have tried switching on and off to no avail. Would removing and replacing the smart card make any difference?
With the remote singled out not to be the cause, i've been able to test the TV services. Whilst I was not able to see anything I was able to detect some upstream power level issues that are occurring right now.
This would be best if an engineer were to attend and help look into the TV services as we, if this is something you're still seeing?
If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope