For months now we have had intermittent pixellation and blocking on picture and sound when watching recordings. It has gotten worse in the last 2 weeks where almost every programme recorded has this problem when watching. Live TV is fine. I've rebooted the V+ box a few times and checked the connections. Are there any signal level checks that can be made remotely or anything else I can try?
I'm really sorry to learn about the problem you're experiencing with your TV service at the moment, I've not been able to accurately locate your account using your forum information to take a closer look at this for you unfortunately.
So I can do so, could you respond to the private message I've sent with the requested information? You can view the message by clicking the red envelope on the top left of this page.
Sorry again for the inconvenience this has caused, I look forward to hearing from you.