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mmmm1
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on demand tv 'too much demand'

My on demand tv has too much demand in the area .Is there an issue?
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Irishcrazyjane
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Re: on demand tv 'too much demand'

We have 2 V+ HD and the On Demand never works on one of them
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Re: on demand tv 'too much demand'

Hi mmmm1, 

 

Ben has responded to your other post here. Please get back in touch with him and we can look into this for you.

 

Thank you.


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Re: on demand tv 'too much demand'

Hi Irishcrazyjane,

 

Welcome to the Community Forum and thanks for your post. It's great to see new faces here. I'm sorry to hear that your V+ HD boxes aren't accessing On Demand.

 

I have been able to access your account via your Forum details and run testing to both boxes.

 

I have sent new signals to both boxes, please do a full reboot on both and retry your On Demand services. 

 

Please let me know how you get on with this. If there's still a problem then I can arrange an engineer to check this out for you.

 

Thanks.

 

 


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