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on demand freezing

whenever i press my home button all i get is a timer so i cant get to on demand or catch up or anything that falls under the home button 


any ideas 

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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Re: on demand freezing

Hi there Sunshine78,


Welcome to the Community and I hope you're having a pleasant Saturday morning Smiley Happy


I'm sorry that the Home button isn't working as it should, I can imagine that's not the best especially when you have so much content to look through. 


I've been looking into the services in the home and I have been able to see that one or more boxes were offline during my message to you. I'd like to know if there has been any change in what you've seen lately and if all boxes were on, which one were you experiencing this issue with?


Keep in touch and let me know when you can Smiley Happy



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