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tresinia
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on demand error message 407

Why do i keep getting this message
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Re: on demand error message 407

Hello tresinia,

 

Thanks for the post!

 

Are there any particular On Demand programs this is happening on?

 

Looking forward to hearing from you.

Rose
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tresinia
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Re: on demand error message 407

At home with the braithwaites series 3 episodes 3,4,5,6 either get message 407 or episode stops playing randomly part way through
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tresinia
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Re: on demand error message 407

And btw i had a message from virgin yesterday to say all fixed. now getting error message 405 when stopping playing series 4 episode 2. I've had to watch the other episodes on an alternative medium. As soon as my contact expires i am returning my box. Too much hassle.
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Re: on demand error message 407

Hi tresinia

 

Thanks for taking the time to get back to us and sorry again for the inconvenience you're experiencing at the moment, it's really not something we want for you.

 

I've detected your account to run some tests on the set top box from our end, we're not detecting any errors at the moment though. Are you experiencing these issues with any other programs? 

 

We'll talk soon

Craig


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