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mary32
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nointeractive service

I have been a Virgin customer for many years,phone,tv,internet,but am looking for another provider.Virgin used to be good but are now a rubbish service.

3 weeks ago my home phone and mobile service was out of order,promised an engineer visit  for one weeks time,waited in all day,no engineer.  Finally got service back after another 2 days.

Now,as from last weekend I cannot get catch up tv or any interreactive  service. Took me 3 phone calls to V irgin to get an  engineer aappointment for  next week!!.  I had this same problem  previously and had to wait a week for the fault to be fixed.

I feel that I am paying for services I cannot use,especially as I often get problems getting into my emails as well. 

 

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