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cimba27
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no tv or broadband since 7.30pm any chance of a rebate?

no connection to broadband or tv in EX1 1TQ area tonight,do we stand a chance of a virgin rebate for loss of service ?

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Re: no tv or broadband since 7.30pm any chance of a rebate?

Hello cimba27,

 

Welcome to the community and I'm sorry to learn that you were without service.

 

I would like to take a look into this for you but I will need to gain access to your account so if you click on the purple envelope at the top right of your screen you will see a message waiting for you requesting further details.

 

Speak to you soon

Rose
Forum Team


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