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Jimmy3
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no signal, freezing

Hi. We have a new v box. The problem is keep freezing. I did check the signal in the menu it was fine but sometime it says no signal. It s really annoying when doesn t work for 20-30 minutes.
Any ideas?
Thanks.
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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Re: no signal, freezing

Hi Jimmy3, 

 

Thank you for taking the time to write in the Community, welcome! Smiley Happy

 

I'm sorry to learn about the signal issues you've highlighted here. You're certainly right, there is an SNR, (Signal to Noise Ratio), occurring on the TV services and will need an engineer.

 

I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
 
Get back to me when you can.
 
Ben
 

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