Many thanks for coming in and posting your message, it's good to meet you
I have looked into the service and I apologise for the disruption on the TV services. I can see that the TiVo is going through some issues and would require an engineer.
If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope
Speak to you soon and welcome into the Community
Who's who? Find out more about our community members. Good folk to know
Thank you for your message and I'm glad to hear that your services are working well.
If you require further assistance and need an engineer, please come back to me and I'll be with you as soon as I can
All the best and take care.