t.v keeps glitching and the picture brakes up and the sound as well but not on the hd channels
Long time no speak! I hope you're keeping well
I'm sorry to learn about the problems you've been experiencing with the TV service lately, I've been able to run some tests on the set top box from our end for you.
We're not detecting any overall issues at the moment although I'll be keeping my eye our for individual issues with the boxes, are you noticing this issue occur on both set top boxes? Or just the one?
If it's just one, which one is that?
Look forward to hearing from you
New around here? To find out more about the Community check out our Getting Started guide
Thanks for keeping us updated.
I'm really pleased to hear you've had an engineer attend and they've rectified the issue.
Please let me know if you have any further issues.