my remote control for my virgin box is so old that I have problems with the no 1 button. Need new
Cannot get through to Virgin and ask the question. how do I go about this. I have phone 150 but it takes me round the houses and still does not answer my question, bring back somebody to talk to because the questions they ask do not Help me at all.
i have been with Virgin for quite a few years and have not had to get In touch that often and when I have I was able to speak to somebody. So am not impressed with this. They do very well out of me money wise.
Superuser 2016/17 Use Kudos to say thanks Mark answer as "helpful" only when the problem is solved Please don't send me private messages unless I ask you to. I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.