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djbdjb2
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local programmes

New to Virgin TV and broadband and we are getting the wrong local news. How do we change.

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Superuser
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Re: local programmes

What is your nearest town, & what region do you think you should be getting?

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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djbdjb2
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Re: local programmes

Our local region id Meridian for ITV and BBC south.

Nearest town Newbury

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Superuser
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Re: local programmes

The regions you should get in your network area (Reading headend) is:

BBC South 101

ITV Meridan South 103

ITV Meridian South East 113

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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djbdjb2
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Re: local programmes

We are getting western region news on BBC and ITV

We want the Reading service which we are not getting, the ones you indicate

The phone Technical help say they cannot help. Very, very disappointing

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djbdjb2
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Re: local programmes

still no solution or reply

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Forum Team
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Re: local programmes

Hi djbdjb2,

 

Thanks for your post and apologies to hear that you are having an issue getting the local news you want. 

 

Depending on which head end you are connected to depends on what will be considered as local. We're not able to change this unfortunately. 

 

Apologies for any inconvenience. 

 

Thanks,

Kath_F
Forum Team

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