New to Virgin TV and broadband and we are getting the wrong local news. How do we change.
What is your nearest town, & what region do you think you should be getting?
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile
Our local region id Meridian for ITV and BBC south.
Nearest town Newbury
The regions you should get in your network area (Reading headend) is:
BBC South 101
ITV Meridan South 103
ITV Meridian South East 113
We are getting western region news on BBC and ITV
We want the Reading service which we are not getting, the ones you indicate
The phone Technical help say they cannot help. Very, very disappointing
still no solution or reply
Thanks for your post and apologies to hear that you are having an issue getting the local news you want.
Depending on which head end you are connected to depends on what will be considered as local. We're not able to change this unfortunately.
Apologies for any inconvenience.
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