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Ant78uk
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Message 1 of 11
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live event royal rumble

the sound is out of sync for me is anyone else experiencing this?

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Kevin233
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Message 2 of 11
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Re: live event royal rumble

Keeps giving message saying no live events this what every one pays for quick enough to take the money but when you ring them there closed
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Ant78uk
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Message 3 of 11
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Re: live event royal rumble

not much better while its on with sync issues and it breaking up.
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LindaAMS
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Re: live event royal rumble

Same here, purchased for my son and had the sound issues and now can't access it and getting the same message.

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Kevin233
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Message 5 of 11
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Re: live event royal rumble

Will be asking for full refund
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Ant78uk
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Message 6 of 11
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Re: live event royal rumble

dont blame you i'm considering doing the same
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LindaAMS
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Re: live event royal rumble

They had better refund us this is absolutely terrible!

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LindaAMS
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Message 8 of 11
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Re: live event royal rumble

Anyone heard from Virgin on the Royal Rumble debacle yet or are they just trying to take our money despite the pay per view problems?

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Forum Team
Forum Team
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Message 9 of 11
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Re: live event royal rumble

Hello all,

 

Very sorry to hear about this!

 

Were any of you able to call through to our team at the time that it happened? They should of been able to issue you with a full refund if you were unable to watch this pay per view event.

 

Kind regards

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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LindaAMS
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Message 10 of 11
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Re: live event royal rumble

My son managed to watch the replays in the end. It was the live showing at midnight that was the problem so those who had continued issues will have had to have rang through on the Monday day time. It seems to have been an issue for everyone that viewed it live.

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