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ornumdivad
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invalid smart card

I hooked up my tv box today and it says invalid smart card. My tv box had been unplugged for well over a year but i will leave it plugged in now so you can work your magic, hopefully.

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Re: invalid smart card

Hey ornumdivad

 

I'm really sorry to learn about the trouble you're experiencing with your TV service lately, I've been able to locate your account and take a closer look at this from our end for you.

 

If you're able to reboot the set top box after reading this message, you should find a difference with the service. If for any reason that's not the case, let me know and I'll look to escalate this for you.

 

Take care

Craig


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ornumdivad
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Re: invalid smart card

everything is fine now ty

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Re: invalid smart card

Excellent news, thanks for taking the time to let me know ornumdivad.

 

If there's anything we can help with in the future you know where to find us.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


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