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help me

I have error message 6167/FDTS00401 & unable to watch anything on demand ?

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Re: help me

Hi kazandy,


A warm welcome to the community Smiley Happy


I'm sorry to hear that you're getting this error when using On Demand.  I'll be happy to help check this out for you.


Can you please let me know if this affects all your set top boxes?  Or if it just affects the one?


Also, have you tried rebooting the box to give things a refresh over?  If you can keep me posted I can check further for you.


I look forward to hearing from you.


Collette Smiley Happy

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