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burke-hinton
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error code of 6117

I keep getting the error code 6117 when watching various OD programs through my TiVo box, can anybody help me with this problem, its driving me mad. Thank you

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wonkotsane
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Re: error code of 6117

You need to ring customer services, there are a number of things it could be and they will be able to run tests remotely.

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Forum Team
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Re: error code of 6117

Hello burke-hinton,

 

Welcome to the community Smiley Happy

 

Sorry to hear you're experiencing issues trying to watch On Demand.

 

Can I just check how long has this been happening for and are you still experiencing the same error after a mains reboot?

 

Looking forward to hearing from you

Rose
Forum Team


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burke-hinton
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Re: error code of 6117

hello,yes its still happening and yes I've  tried a system reboot but it still happening ,most OD shows last around 15mins and then error code comes on and  its been happening for a few months now..kind regards 

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