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jojo88
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email for customer services?

Has anyone got the customer services email for virgin media as I can't call them. I have been overcharged by a pound, on my bill when there are no other charges and this is not on my agreed contract!
Many thanks
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Forum Team
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Re: email for customer services?

Hi jojo88,

 

A warm welcome to the community Smiley Happy

 

I'm sorry to hear that you've been overcharged.  We have an online web chat team who can help with this for you.  You can reach them via Contact Us.  

 

Just follow ACCOUNT & BILLING > UNDERSTANDING MY BROADBAND, TV AND HOME PHONE BILL >  CHAT ONLINE 

 

I'm sure we can help, let me know how you get on.

 

Collette Smiley Happy


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