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demand unavailable

My Tv keept telling me that on demand is unavailable. I have reset the box 3 times and still no joy. The service status is saying that there is 1 known problem in my area. But this refers only to BBC channels - where as i cant access any on demand at all. 

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Re: demand unavailable

Hi jessicafox1986


Welcome to the Community, I'm massively sorry to learn about the problems you're experiencing with your On Demand service at the moment. 


I've been able to locate your account and run some tests on the set top box from our end for you, we're not detecting any issues at the moment. 


Are you having trouble viewing one thing On Demand or all content? 


Look forward to hearing from you


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