I phoned customer services today on behalf of my father and would like you to pass my thanks onto Jenny Tibbet customer relations Teeside. She was patient polite and very helpful. You have an excellent member of staff there.
Darren Whapshott on behalf of John customer of 18 years
Hi there, I'm Jenn's line manager & I've been forwarded your great feedback by Stephen, I just wanted to say thank you for getting in touch, Jenn really prides herself on her excellent customer service so knowing you've taken the time to let us know is really very much appreciated.
We have a few different ways to reward our colleagues for their great service, so leave it with me and I'll make sure Jenn gets the recognition she deserves.