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lyn58
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credit limit

what is the point of a credit limit if its no good,ive just got out of hospital and my bill is due in now but i cant get the money to virgin till monday 4th july so i will lose my services anytime now,i thought the credit limit helped for times like this.otherwise whats the point in virgin giving it you.

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Superuser
Superuser
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Re: credit limit

The credit limit is there to help some customers avoid running up additional charges through ordering PPV and making telephone calls. Reaching this limit will not suspend your services.

Everyone has to pay their bill on time and in full or your services will be suspended. Payment by direct debit ensures continuous service with no suspensions.

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