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rkel7
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catch up not working

Wont allow me to watch anything on catchup.Rebooted god knows how many times, still the same. Only been with virgin a week,very disappointed with service so far.
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Re: catch up not working

Hi rkel7

 

Welcome to the Community, I'm very sorry to learn about the problems you've been experiencing with your Catch Up service lately.

 

I've located your account using your forum information and tested the service. We're detecting some errors and I'd like to arrange for a member of the team to come to take a closer look, if you're still experiencing the problems.

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Look forward to hearing from you

Craig


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