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heyjude76
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cancellation of contract

Hello, I want to cancel my account - how do I go about this as want to cancel due to price rise?

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jb66
Alessandro Volta
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Re: cancellation of contract

You need to call them up on 150

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Superuser
Superuser
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Re: cancellation of contract

hiya @heyjude76 welcome to the virginmedia community forum, just to add what jb66 said you would need to contact customer retention's calling via 150 / 0345 454 1111 choosing option 4 -5 (thinking of leaving us), i believe this can only be done once you've received notification of price increase e.g. letter in the post.
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