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damink
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can't watch bt sport on virgin tv anywhere

hi, I registered to BT Sport yesterday, but i can't watch it on my laptop with virgin TV anywhere, I ve this message :

Upgrade needed 

to subscribe to this chanel, please select the "upgrade" button below

code 110 

what can i do ? 

thank you very much 

Damien

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Superuser
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Re: can't watch bt sport on virgin tv anywhere

Can you clarify 'registered for BT Sport yesterday'?

To be able to watch it via TV anywhere you need to subscribe to BT sport with VM. This can be either as a premium channel or as part of the Full House TV bundle.
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Graham
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damink
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Re: can't watch bt sport on virgin tv anywhere

Thank you for the reply ! I subscribe with someone on the chat of Virgin media, for 18 pounds per month..

Sorry for my English ..
Thank you
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Superuser
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Re: can't watch bt sport on virgin tv anywhere

Ok, it can take a day or so for online subscriptions to go through the system. This may also apply to orders via the chat line.

If it isn't working by tomorrow I suggest you call in to check the order has been processed correctly.

By the way can you access BT sport channels via you VM box and TV?
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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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damink
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Re: can't watch bt sport on virgin tv anywhere

OK thank you, I can't because I don't have a TV yet ! I've just my laptop
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Forum Team
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Re: can't watch bt sport on virgin tv anywhere

Hi damink,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with watching BT Sport via TV Anywhere.

Is this working for you now? If you are still having a problem, please let me know.

 

Thanks,

Terri

Virgin Media Forum Team


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