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trishac99
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c501 error

i have c501 error when connecting to on demand this is the second time this week. I have completed the network error test and it says it has a problem with the connection n18 . completed the network test again and everything was successful but still cannot access on demand . please advise

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fatcontroller
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Re: c501 error

We have a similar problem, and checking our service status it says that there are two issues known about, and that an engineer is on the way to fix them.  There has been a hell of a lot of road digging around our are this past couple of days, and I was wondering if the problems we were experiencing were related.

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Re: c501 error

We were aware that some customers were experiencing an issue last night, this has since been resolved

See our notice from last night

If you're still experiencing an issue after a reboot, please let us know. 

Huw


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