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debshipo6
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c130

Got c130 code , and saying cable connection error . all cables are connected rebooted and disconnected and reconnected every connection. Still can't get on the internet . internet light is intermittently flashing can anyone advise me how to fix this issue please
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Forum Team (Retired) Adam_L
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Re: c130

Hi debshipo6, 

 

Thanks for getting in touch to let us know that you're having issues with no internet, this can be annoying I know so apologies for any bother.

 

I have tested things from here and both of your upstream power levels are too low, an engineer will be required to proceed with getting this resolved for you. I will send you a PM (Purple envelope at the top) detailing what's required to proceed with making the booking.

 

Please respond to me there and I'll ensure this all gets booked and secured for you.

 

Take care, 

Thanks, 

Adam.


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