I have just put a fire stick in my Sony TV I see that the virgin media icon has a pad lock on it. No matter how many times I put in my virgin password nothing happens.
Can anyone help?
You'll probably find that you need to "Subscribe" to Virginmedia services when using any 3rd party device. If you are already with Virginmedia for your TV package, you will need to phone customer services.
It's like a Roku box and NowTV, both come with many apps for numerous services, but you still need to subscribe to many of them. Roku and NowTV both come with the Amazon Prime and NetFlix Apps, but you still need to subscribe to access content.