Menu
Reply
  • 5
  • 0
  • 0
Terry-M
Joining in
159 Views
Message 1 of 2
Flag for a moderator

Why have the tv channels changed without notice?

My TV channel numbers have changed significantly and no notice was given to users. Surely a mail message could have been sent forewarning users of this significant change to the operation of your TV service? When I tried to talk to a person on the 150 help line about customer service complaints no person is contactable and there is no longer any email contact available to contact Customer Services. The 150 service is totally devoid of human contact. This is not a customer friendly interface.

0 Kudos
  • 10.13K
  • 1K
  • 1.87K
Superuser
Superuser
133 Views
Message 2 of 2
Flag for a moderator

Re: Why have the tv channels changed without notice?

http://community.virginmedia.com/t5/TV/Where-have-all-the-channels-gone/m-p/2874846/highlight/true#M...

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

0 Kudos