Menu
Reply
  • 1
  • 0
  • 0
neenee
Just joined
546 Views
Message 1 of 4
Flag for a moderator

Why are On demand movies unavailable with error 316/319?

Been unavailable for over a week... thanks

0 Kudos
Reply
  • 4.95K
  • 145
  • 281
Forum Team (Retired) BenD_H
Forum Team (Retired)
515 Views
Message 2 of 4
Flag for a moderator

Re: Why are On demand movies unavailable with error 316/319?

Hi Neenee

 

Thank you for your message, I'm sorry to read that there is a 319 error affecting you.

This error involves the upload of certain content to the TiVo and whilst this is something ongoing, you should still be able to watch shows eventually. In the meantime, can you tell me the following:-

  • Are you seeing this on shows that have just been broadcasted the very same day?
  • Are these issues on TiVo or on any other of our boxes?
  • Does this allow you after a repeated attempt?


Keep in touch.
Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply
  • 2
  • 0
  • 0
tafflough
Joining in
499 Views
Message 3 of 4
Flag for a moderator

Re: Why are On demand movies unavailable with error 316/319?

Still having this error today.  Is this ever going to get sorted?

0 Kudos
Reply
  • 13.64K
  • 557
  • 958
Forum Team
Forum Team
433 Views
Message 4 of 4
Flag for a moderator

Re: Why are On demand movies unavailable with error 316/319?

Hi tafflough

 

I'm sorry for the continued problems you're experiencing with your On Demand service, I hope that things are working better for you lately?

 

I've taken a look at this from our end for you and we're not detecting any errors at the moment, so if you're still experiencing an issue then get in touch and I'll do what I can do get this resolved.

 

Take care

Craig


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply