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markjprobert
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Where is Disney Original Movies?

Advertised on the website as part of full house but can't find it anywhere?
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nbob
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Message 12 of 13
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Re: Where is Disney Original Movies?

This would make sense if Disney Original Movies were actually available on the Full House package, even temporarily as you're suggesting. But that is not true as it never was and this I would say it was false advertising on VM's part.


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Forum Team (Retired) BenD_H
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Message 2 of 13
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Re: Where is Disney Original Movies?

Hey Markjprobert,

 

Welcome back Smiley Happy

 

I've been looking into the TiVo and Sky Disney is a channel on 435 for HD and 405 for SD,

 

Is this the channel that you were looking for, as this is the home of all the Disney classics?

 

Keep in touch.

Ben


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markjprobert
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Re: Where is Disney Original Movies?

No Ben,

See the attached pictures - for the avoidance of any doubt, I have the Full House subscription and it shows Disney Classic Movies on your website as being included.

Sky Disney isn't as far as I am aware? It's certainly not showing up on my box as included.

Its almost like you used to have a free Disney movie channel and have replaced it with one you have to pay for?

If so, a bad move by you - it's still on the website now, was there when I applied and so you are not providing me with the service I signed up for.

i hope I'm wrong

image.jpegimage.png

 

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markjprobert
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Re: Where is Disney Original Movies?

 

image.png

 

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markjprobert
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Re: Where is Disney Original Movies?

I've just been on the website and it appears it's been removed within the last couple of days....

where is my explanation / discount on my account as I'm now not getting what I signed up for?

If you'd rather discuss over the phone than post a reply please feel free to call me

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Superuser
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Message 6 of 13
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Re: Where is Disney Original Movies?

There is no Disney Original Movies channel. It does not exist, it's just a trademark like Sesame Street is. Disney movies are shown regularly on all the Disney children's channels quoted in the pack.

The only channel actually showing non-stop Disney Movies is exclusive to Sky, & you must take Sky Movies to view it.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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markjprobert
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Re: Where is Disney Original Movies?

So why advertise it as a channel?

Not a very helpful answer "super user"

 

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Superuser
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Message 8 of 13
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Re: Where is Disney Original Movies?

They are advertising content within the pack, including additional features.

Sesame Street is content, as is CBBC picks & CBeebies picks.

 

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Forum Team (Retired) BenD_H
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Message 9 of 13
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Re: Where is Disney Original Movies?

Hi Markjprobert,

 

Thank you for your reply, i'm sorry for the delay, I've been double checking a few things but looks like Nodrogd has beaten me to it Smiley Tongue

 

Those are the lists of content that are provided and at times, are included in the same place. I hope this has cleared things up for you. 

 

Many thanks.

Ben


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markjprobert
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Message 10 of 13
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Re: Where is Disney Original Movies?

Very very misleading!

And funny how it's been removed since I raised this!!!!

So far Virgin Media all seems a bit cloak and dagger - beginning to regret the move from Sky who I'd been with for 9 years
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