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EssexJon005
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Where has the youtube app gone from virgin media?

Hi there

 

Anyone noticed that since a recent update with the operating system that there is no longer an option to log into the YouTube App?

 

This happens when you log into Smart Hub, or click on it??

 

I've tried calling them but cannot get through at all to their customer service?

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EssexJon005
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Re: Where has the youtube app gone from virgin media?

I should add this is on the their TV service, where the operating system has changed...
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Re: Where has the youtube app gone from virgin media?

Hi there EssexJon005, 

 

Firstly I'd like to welcome you to the forums, and say that I'm sorry to hear that you are finding difficulty in logging into YouTube via your TiVo®. 

 

The option to log in has not been removed, and is still there. When you load up YouTube, press the left arrow on the TiVo® remote and you will see a red pop up bar. At the top of this bar is a Sign In option. When you click on this you will be asked to go to YouTube on a PC and enter a code on their dedicated page which authorises your TiVo®

 

I sure hope that this helps you out. Should you have any further concerns, please do not hesitate to ask. 

 

Many thanks

 

Huw


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