Hi, I haven't been able to watch the last two episodes of Nashville on the On Demand service. For the last two episodes it hasn't appeared on the list (I was accessing it the same way as the OP) and if I try to search it says on demand is temporarily not working, although I can watch other programmes so it is working! There was a service fault listed the other day that mentioned Sky so I thought maybe that might solve the issue but that fault has been cleared and the issue remains.
I have been able to find that the fault reference's review date F004810374, has been moved to the 28th of October, (today). I have not been able to find anything in regards to the Chicago Fire, this is something that i will highlight to the team to investigate.
I thank you in advance for your patience, take care and keep in touch.