Menu
Reply
  • 1
  • 0
  • 0
JBarcroft
Joining in
181 Views
Message 1 of 2
Flag for a moderator

What causes intermittent lines of pixellation on the TV picture?

We have an intermittent problem whereby lines of pixellation appear across the picture. Sometimes it may be affect a small area of the screen. It is particularly noticeable when there are strong, deep colours. This did not seem to happen with our previous box, a V+. We now have a TiVo.

0 Kudos
  • 7.23K
  • 311
  • 1.26K
Forum Team
Forum Team
149 Views
Message 2 of 2
Flag for a moderator

Re: What causes intermittent lines of pixellation on the TV picture?

Hi JBarcroft

 

Thanks for your post and welcome to the forums Smiley Happy

 

I am sorry to hear you have been experiencing some issues with your TiVo® service and the picture pixellating as mentioned.  I understand  from checking your account that you have called us on Sunday after posting here.  I can see we are tracking the issue for you.

 

If you are still experiencing issues with this by tomorrow, it would be great if you could let me know and I can then look at booking an engineer for you.  

 

Keep me posted and speak soon.

 

Karen

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos