Came out of hospital last night, found out at 4 this morning that my DD had not gone through! I made a payment at 5 am so I have no internet very little tv also I have no gas this is because I can't topup on line so no heating can't cook either and also very little electricity I'm disabled and very cold I managed to have a sandwich!! I called Virgin at 9am and was told to give it a couple of hours and it will all come back on! Well that lady lied I have now been told it will be 24hrs before its up and running. I will be cancelling my virgin asap Happy Christmas Virgin!!!