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kimhazar
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Watching a recorded programme

Why is it everytime i watch a recorded programme it either freezes or is intermittent.its all programmes and made worse if i foward it or pause it!!?
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Forum Team
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Re: Watching a recorded programme

Hi kimhazar,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your recordings.

 

Does it affect all of your recordings or just some of them? Also, I've connected to the TiVo® and it hasn't been rebooted for a long time. Can you perform a mains reset on the box for me?

Just switch the TiVo® off at the mains, leave it off for about a minute, then switch it back on.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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kimhazar
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Re: Watching a recorded programme

Thanks for replying ive done the system reboot as asked but its still happening.it freezes on any recorded programme especially if i forward or pause it .i have to constantly come off it and go back on it. It also does it on normal tv if i pause it. Its getting really annoying theres no point recording anything!
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Tavis75
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Re: Watching a recorded programme

That sounds like your hard drive is on the way out, which will mean a replacement box, so you should probably phone the fault in and get VM to arrange an engineer visit.

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kimhazar
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Re: Watching a recorded programme

Ok thanks for your help!
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Re: Watching a recorded programme

Hi kimhazar,

 

As Tavis75 has said, we'll need a technician to take a look at this.

I've sent you a private message (purple envelope at the top right of your screen) so I can get this arranged for you.

Look forward to hearing from you!   Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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