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CarlAndHelen
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Want to cancel TIVO but keep broadband and phone

We have been Virgin customers for several years now and have been advised by letter that our bill will be going up by £3.49 a month from 1st November. This has prompted us to review our TV, phone and broadband service. We have decided that we don't use the TIVO box as much as we had originally anticipated. Please can you therefore recommend some suitable packages for broadband and phone only (ie landline not mobile). We have weekend and evening calls only, and 50mb broadband and would like to keep these unchanged.

Thank you

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Bigsally
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Re: Want to cancel TIVO but keep broadband and phone

Would presume that Go-Compare or similar would help. Sky are always keen, but the choice would always be cabled or BT network.
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CarlAndHelen
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Message 3 of 5
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Re: Want to cancel TIVO but keep broadband and phone

Thank you Bigsally.

I was hoping that someone from Virgin Media could tell me what the best package is for broadband and landline with evening and weekend calls included in the price?

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arrgee1991
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Re: Want to cancel TIVO but keep broadband and phone

Call 150 during office hours.  Broadband + phone would be £21 + £19 line rental and the evening/weekend calls an extra £5/month  (NOTE: Anytime calls is just £8/month, so not much extra especially if you do have to call during the day).  But if you call 150 and get to the thinking of leaving us people they may give you a discretionary loyalty discount and take the price down a bit more.

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CarlAndHelen
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Re: Want to cancel TIVO but keep broadband and phone

Thanks arrgee1991. We will try that approach.

 

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