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Naj65
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Virgin box keeps starting up

Hi

 

My mum is having issues with her virgin TiVo box. It keeps coming up with a starting up message. This has been happening for 3 days now. I've tried turning off box but nothing seems to help. Please can you advise 

 

Thanks 

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Re: Virgin box keeps starting up

Hi there Naj65,

 

Really sorry to hear about this.

 

I would like to confirm the account information with you so that I can check the status of the equipment.

 

I've sent you a private message so that we can chat some more.

 

Hope to hear back from you soon,

 

Nat.


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