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awdl22125
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Virgin Movies on demand judders and is unwatchable

Virgin Movies on demand judders and is unwatchable

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Re: Virgin Movies on demand judders and is unwatchable

Hi there awdl22125, 

 

I'd like to take some time to firstly welcome you to the forums, and say that I'm sorry to hear that your On Demand Virgin Movies are juddering making them impossible to watch. 

 

I've been able to locate your account using your forum credentials, and can see that the power levels feeding your set top box, are a little low, and this may cause the issue that you are seeing. In order to get this rectified, I'd like to arrange a technician to call around and check things out for you, so I've sent you a private message in order to get the ball rolling. 

 

Please look to the top left of this page where you'll see a red envelope icon, click on this and you'll see my message. 

 

Apologies once again, and I look forward to hearing from you. 

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Re: Virgin Movies on demand judders and is unwatchable

Hi there awdl22125, 

 

Just thought I'd check with you to see if you've been able to check out my private message from yesterday as I've had no reply up to now.

 

Should you wish for me to arrange a technician to call out please let me know. 

 

Many thanks

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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