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KatyKing
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Virgin Box Error

Hello,

My virgin box has an error saying Ld:04 and it won't turn on, can someone help me?

Thank you.
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Superuser
Superuser
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Re: Virgin Box Error

Yes - ring in a TV fault to 150 (VM lines) or 0345 454 1111. Or wait here for a Forum Team member to come along and do a remote check on your service. The first course of action is much, much quicker.


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Superuser 2017/18
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Forum Team
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Re: Virgin Box Error

Hi KatyKing,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your V+.

 

I've run a diagnostic on the box and it's currently showing offline. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to take a look.

 

Speak soon Smiley Very Happy

 

Josh


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