Just tried to watch War On Everyone, out today. Error saying unavailable. Shows as purchased. 'Help' line said it would be credited, can someone from Virgin confirm this as I was cut off twice and the customer care rep didn't really sound like he knew what he was saying.
I would like to confirm this for you but I'm unable to locate your account so I'm just going to send you a private message which you should see if you click on the purple envelope at the top right of the screen.