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cornersky79
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Vbox+ stuck on AP52

no fault detected and reset done multiple times.

Sometimes it corrects itself and sometimes it cycles through turning itself on and off.

 

please help!

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Re: Vbox+ stuck on AP52

Hi cornersky79,

 

Welcome to the forums Smiley Happy

 

I'm sorry to hear that you're getting this error on the V+ service right now.  I will be happy to help check this out for you.  

 

Can you please let me know if you have checked the thick white wire at the back of the box to ensure all is tight and secure?  I have taken a look at your box remotely and is currently showing as 'Offline'.  This most likely is due to the fault you're experiencing, can you also confirm if the box is currently turned on?

 

Once I hear back I will be able to help further.  Keep me posted Smiley Happy


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cornersky79
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Re: Vbox+ stuck on AP52

Hi,

I unplugged it as it kept cycling round and round and round.  I will reconnect later and leave it so you can check it tomorrow.


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Re: Vbox+ stuck on AP52

Hi cornersky79,

 

Thank you for replying and for the update Smiley Happy

 

Just give us a nod when the box is turned on and we'll check it out for you no problem.  

 

Speak soon.


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