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tracable
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V+ box showing 8888

Hi all,

My V+ box is just showing 8888 (with the tops of the 8's missing) when i turn it on, i have tried rebooting and virgin have sent a signal through but neither of these have made any difference!

any ideas anyone?

thanks 

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Superuser
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Re: V+ box showing 8888

You wont recover it. The box is dead & needs replacing. Call faults on 150 from any Virgin phone or the Samrtcall app, or 0345 454 1111 from any other operator. The Forum Team here can also book engineer visits if you are prepared to wait a while for a response.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 


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Superuser
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249 Views
Message 2 of 3
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Helpful Answer

Re: V+ box showing 8888

You wont recover it. The box is dead & needs replacing. Call faults on 150 from any Virgin phone or the Samrtcall app, or 0345 454 1111 from any other operator. The Forum Team here can also book engineer visits if you are prepared to wait a while for a response.

SU1617jpeg.jpg


Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile


 

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Forum Team
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Re: V+ box showing 8888

Hi tracable,

 

Thanks for your post on the Forum and I'm sorry to hear that your V+ Box has died! 

 

Looking into this further, I was able to access your account via your Forum details and I can see that you have already arranged an engineer visit for this. Our tech will be able to get this all sorted for you.

 

Please let us know how you get on with this, as we'd like to make sure this gets fixed for you.

 

 

Many thanks,

 

Terri


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